These were answers to a support request we started because NetExtender was NOT working for us on Windows 10. "Netextender is no longer supported or being developed for use on Windows 10."
#Uninstall sonicwall mobile connect mac install
So please uninstall the current version you have and install this and test it."Ģ. "Windows 10 will support 8.0.238 version of NetExtender only. It was multiple support agents who told us this. Did you specifically ask for 8.5.251 ? Trust me I have installed it on hundreds of machine and it works absolutely fine.īased on the above logs, its clear that virtual adapter is not getting established.Ītleast please send a mail to the support team to share the 8.5.251 version with you. I dont know with which Engineer you spoke with, but that's a wrong information. The error code returned on failure is 691. instead of asking for the actual VPN credentials and using those.ĬoId=:ĭialed a connection named VPN-TEST which hasįailed. That the app and/or windows is trying to use the logged in user to authenticate. The logs (windows event logs can be found below) all show the same thing. SonicWall support told me that NetExtender is no longer supported on Win 10 and that the Mobile Connect App is what they wanted us to use.Īm now seeing this behavior on multiple clients across the country. Install wireshark on the windows 10 machine and share the same. If you want the Mobile connect to work then we need to see the logs both on the windows machine as well as on the Firewall(packet capture).
Please use Net Extender 8.5.251 version on Windows 10.